Terms of Use
Last Updated: January 2025
These Terms of Use govern your access to and use of oracynthelio's financial analysis platform and related services. By accessing or using our services, you acknowledge that you've read, understood, and agree to be bound by these terms.
Our platform provides sophisticated financial analysis tools designed specifically for investment professionals working in Australian markets. We take our obligations seriously and expect the same from our users.
1. Service Description and Scope
oracynthelio provides financial analysis software, data services, and educational resources for investment professionals. Our platform delivers market data, analytical tools, and professional insights to support informed decision-making.
While we work to maintain accurate and current information, financial markets change rapidly. Our services are intended as professional tools to support your analysis – not as direct investment advice or guaranteed predictions.
Professional users remain responsible for their own investment decisions and due diligence. Our analytical tools and data services support but don't replace professional judgment.
2. User Accounts and Access
To access certain features, you'll need to create an account. You're responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
Account Requirements
- Provide accurate and complete registration information
- Maintain current contact details and professional credentials
- Use accounts solely for legitimate professional purposes
- Notify us immediately of any unauthorized access or security breaches
- Comply with all applicable securities regulations and professional standards
We reserve the right to suspend or terminate accounts that violate these terms or engage in activities that could harm our platform or other users.
3. Acceptable Use and Restrictions
Our platform is designed for professional financial analysis. You agree not to misuse our services or help anyone else do so.
Prohibited Activities
- Accessing data or features without proper authorization
- Attempting to reverse engineer, decompile, or extract source code
- Distributing data or analysis beyond your licensed scope
- Using automated systems to scrape or harvest data without permission
- Interfering with platform security or other users' access
- Impersonating others or misrepresenting your credentials
These restrictions help us maintain service quality and protect all users. Most professionals never encounter issues here because they're using the platform as intended.
4. Data and Intellectual Property
The platform, including all software, data compilations, analytical tools, and documentation, remains our property or that of our licensors. Your subscription grants you a limited license to use these resources for your professional work.
Data Usage Rights
You may use data and analysis from our platform in your professional capacity, including in client reports and internal research, subject to your subscription level. However, you can't redistribute our proprietary data feeds, resell our analysis, or build competing products using our information.
Market data comes from various sources, each with their own licensing terms. By using our platform, you also agree to comply with applicable third-party data provider requirements.
5. Payment Terms and Subscriptions
Access to our platform requires an active subscription. Fees are billed according to your chosen plan – monthly or annually. All prices are listed in Australian dollars and exclude GST unless otherwise stated.
Subscription Management
- Subscriptions renew automatically unless you cancel before the renewal date
- Price changes take effect at your next renewal period with 30 days notice
- Refunds are handled on a case-by-case basis and aren't automatically provided
- Failed payments may result in service suspension after reasonable notice
If your payment method fails, we'll attempt to contact you using the details on file. Service continues during a brief grace period, but extended non-payment results in account suspension.
6. Service Modifications and Availability
We're constantly improving our platform – adding features, updating data sources, and refining analytical tools. Most changes enhance your experience, though occasionally we need to discontinue features that aren't working well.
While we strive for reliable service, we can't guarantee uninterrupted access. Markets operate around the clock, and we work to minimize downtime, but occasional maintenance windows and unexpected issues do occur.
Scheduled maintenance is typically announced in advance through platform notifications. Emergency maintenance may occur without prior notice to address critical issues.
7. Disclaimers and Limitations
Our platform provides professional tools and information, but investment decisions carry inherent risks. We don't guarantee specific outcomes, and past performance data doesn't predict future results.
Important Limitations
oracynthelio provides financial analysis tools and market data as professional resources. We don't provide personalized investment advice or recommendations for specific securities. Our platform supports your professional judgment but doesn't replace it.
Data accuracy depends on various sources beyond our control. While we work to ensure quality, market data may occasionally contain errors, delays, or omissions. You should verify critical information through multiple sources before making significant decisions.
To the maximum extent permitted by Australian law, our liability for any claims arising from your use of the platform is limited to the fees you've paid during the preceding twelve months.
8. Privacy and Data Protection
We collect and process personal information in accordance with our Privacy Policy and Australian Privacy Principles. Your account information, usage patterns, and preferences help us improve services and comply with regulatory requirements.
Financial data you upload or create within the platform remains confidential. We don't share your proprietary research or client information with third parties except as required by law or with your explicit consent.
Our Privacy Policy provides detailed information about data collection, storage, and your rights regarding personal information. Both documents work together to govern our relationship.
9. Termination and Suspension
Either party may terminate the service relationship. You can cancel your subscription at any time through your account settings, with access continuing until the end of your current billing period.
Grounds for Suspension
We may suspend or terminate accounts that violate these terms, engage in fraudulent activity, or pose security risks to our platform or other users. Serious violations result in immediate termination, while minor issues typically receive warnings first.
Upon termination, your access to the platform ends, though we retain certain information for legal and regulatory compliance purposes as outlined in our Privacy Policy.
10. Regulatory Compliance
As an Australian financial services provider, we operate under various regulatory frameworks. Users working with Australian securities must comply with applicable ASIC regulations, ASX rules, and professional conduct standards.
If you're subject to professional licensing requirements – AFSL, AFS representative status, or similar credentials – you're responsible for maintaining those certifications and using our platform consistent with your regulatory obligations.
11. Dispute Resolution
These terms are governed by the laws of the Australian Capital Territory. Any disputes arising from your use of our services will be resolved through good faith negotiations first, followed by mediation if necessary.
For matters that can't be resolved through discussion, both parties consent to the exclusive jurisdiction of courts located in Canberra, ACT.
12. Changes to These Terms
We update these terms periodically to reflect service changes, legal requirements, or operational improvements. Significant changes are announced through platform notifications and email at least 30 days before taking effect.
Continued use of our services after terms updates indicates your acceptance of the revised terms. If you disagree with changes, you may cancel your subscription before they take effect.
Questions About These Terms
We're happy to clarify any aspects of these terms. Reach our legal and compliance team at:
Email: support@oracynthelio.com
Phone: +61 3 6331 9766
Address: 8 Rowntree Cres, Isaacs ACT 2607, Australia